- I got the opportunity to visit the Delta Airlines Office in Aberdeen recently, and I have to say that the entire experience was outstanding. The personnel made me feel welcome as soon as I stepped in, and they were really professional and kind. A tense travel circumstance felt easy and even enjoyable because of their sensitivity and willingness to help.
- A particular employee went above and above to assist me in rescheduling a flight that I had missed because of unanticipated delays. She made sure that I was happy with the new arrangements, patiently went over all of the options with me, and even followed up to make sure everything was in order. I was genuinely impressed by the amount of individualized attention I received.
- The office itself was spotless, orderly, and effectively managed. Every query I had was fully addressed, and there was never a lengthy wait. The Aberdeen office staff obviously takes tremendous delight in providing excellent customer service.
- My faith in Delta Airlines has grown as a result of this event, and I sincerely appreciate the assistance I got. Without a doubt, I will keep flying with Delta and unhesitatingly refer other passengers to their Aberdeen office.