As a prominent member of the Star Alliance, Lufthansa benefits from shared services and facilities with United Airlines, enhancing the experience for both connecting and departing passengers .At Terminal 5, Lufthansa Airlines ORD Terminal offers a range of ticketing and check-in services designed for convenience and speed. Travelers can approach the dedicated counters in Concourse B for in-person assistance or use the self-service kiosks for faster check-in and boarding pass printing. Mobile and online check-in options are also available, allowing passengers to manage their journey from anywhere .Lufthansa provides comprehensive baggage assistance, including help with checked and oversized baggage, tagging, and priority handling for Business and First Class travelers. The airline’s baggage desk also supports passengers in tracking delayed or missing luggage, ensuring prompt resolution .Throughout the terminal, passengers can find real-time flight information displayed on electronic boards, providing updates on departure gates, boarding times, and any changes. The Lufthansa mobile app also offers live notifications, allowing travelers to stay informed even while on the move. Lufthansa’s customer support team at ORD is available at multiple points in the terminal to assist with booking changes, travel concerns, and general inquiries. The airline is known for its courteous and multilingual staff who help deliver a seamless travel experience .Whether you're flying to Frankfurt, Munich, or connecting to another destination, the Lufthansa Airlines delivers top-tier service and efficiency, making it a preferred choice for international travelers departing from Chicago.
