- It was refreshing for our whole family to begin our journey with Avianca Airlines ORD Terminal at the Chicago O'Hare International Airport (ORD) Terminal. We were thankful that everything went so well, even though there were grandparents who needed a little extra help, parents who were exhausted, and delighted children. The Avianca employees were incredibly kind and helpful, assisting us with everything from check-in to boarding, and the terminal was simple to use. Their patience and genuine hospitality turned what could have been a hectic travel day into an enjoyable experience that brought our whole family a sense of comfort and ease.
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