Aeromexico Airlines MCO Terminal is based in Terminal B of Orlando International Airport (MCO), providing a variety of services to make the journey comfortable. The ticketing area is manned by experienced agents who are available to book, change, and answer travel-related questions. Travelers can also avail themselves of self-service kiosks for speedy check-in and printing of boarding passes. Baggage assistance is provided for checked and special bags, with personnel offering assistance with tagging, drop-off, and claim support in the event of delays or mishandled bags. Current flight status is shown on screens throughout the terminal, and additional updates are provided through the Aeromexico app. The airline's customer service team is available in-terminal to assist with flight changes, special requests, and general travel issues.
Aeromexico Airlines has its hub at Orlando International Airport (MCO), one of the most traveled and consumer-friendly airports in the United States. Aeromexico is usually based at Terminal B at MCO, which serves several international and domestic airlines and is adequately capable of accommodating Aeromexico's daily flights and passenger requirements. Aeromexico's presence at MCO is a testament to its commitment to providing a convenient and pleasant travel experience, particularly for travelers between the United States and Mexico. The infrastructure and facilities within the terminal are designed to handle a high level of international passengers while ensuring convenience, ease of movement, and technological connectivity.
On arrival at Terminal B, Aeromexico passengers will notice that the airline ticketing counters are strategically positioned at the Level 3 Departure area, where they can buy new tickets, change current bookings, or get help on how to proceed with their travel plans. The ticketing agents are usually bilingual, being able to speak English as well as Spanish, to cover Aeromexico's prime target demographic. Customer service agents at the ticket counter are trained to help with fare questions, seat choice, upgrades, and general travel information. They are also knowledgeable about dealing with travel issues, including cancellations, rebookings, and special travel requests, such as group travel and unaccompanied minor assistance.
