- Hi there, among the Excellent customer service is offered by the British Airways Abuja Office which helps passengers with booking flights, changing tickets, luggage questions, and other travel-related requirements. When it comes to flight itineraries, check-in processes, and loyalty program information, the personnel is kind, informed, and available to assist. The office makes sure everything runs smoothly, whether you need help making bookings or making last-minute travel arrangements. Numerous clients value the prompt response times and effective service. British Airways continues to provide dependable and comfortable travel options for passengers flying to and from Nigeria.