- My family and I had a great time at the Cebu Pacific New York Office. We had to purchase tickets in person for our trip to Manila. The staff was incredibly helpful and kind. From choosing the trip to learning about the baggage regulations, they walked us through every step. The staff was really kind and spoke carefully, even though my parents don't speak English well. With our tickets in hand and a smile on our faces, we departed the office. The process was really simple. We are grateful to the amazing staff for making our day so easy.