- Allegiant Air AUS Terminal off the South Terminal at Austin-Bergstrom International Airport (AUS), a less crowded and passenger-friendly terminal separate from the main terminal of the airport. The terminal is served only by specialized low-cost carriers, including Allegiant, and is streamlined for convenience and simplicity. Allegiant provides basic fare services of ticket acquisition, check-in, and baggage drop using both manned stations and self-service terminals. Passengers are requested to check in online or via the Allegiant mobile application before arrival. Baggage assistance, including support for delayed or damaged bags, is handled by Allegiant's support staff inside the terminal or through its customer service number. Real-time flight information is displayed on in-terminal signage and digitally. Allegiant customer service is available online, telephone, and at the ticket counter.
- Allegiant Air flies out of the South Terminal at Austin-Bergstrom International Airport (AUS), where they provide a special and hassle-free travel experience apart from the primary Barbara Jordan Terminal. The South Terminal is at 10000 Logistics Lane, Austin, TX 78719, and can be reached using U.S. 183 South to Burleson Road. For arriving passengers at the Barbara Jordan Terminal, there is a free shuttle service every 20 minutes that takes the traveler between the two terminals in 15 to 20 minutes, depending on traffic flow.
- Within the South Terminal, travelers will discover a casual ambiance with necessary conveniences. The terminal has "grab and go" food and beverage services, an outdoor patio space to bask in Texas sunshine, and complimentary Wi-Fi throughout the complex. The decor is offbeat, and the terminal offers a cozy setting for travelers.
- Allegiant Air Terminal AUS offers ticketing services at the South Terminal, with hours of ticket sales generally available for one hour after every scheduled departure. It is worth mentioning that Allegiant does not accept money orders, checks, or cash at any airport facility; transactions have to be done using credit or debit cards.
- For check-in, travelers have several choices:
- Online Check-In (Free): Begins 24 hours prior to departure to enable travelers to check seat selections and bag reservations prior to printing boarding passes.
- Mobile Check-In through the Allegiant App (Free): Travelers can check in via their smartphone for easy, paperless boarding passes. At Airport Boarding Pass Print Out ($5 per Boarding Pass): Customers who need an agent to print their boarding pass at the airport will pay $5 per boarding pass. Nevertheless, this fee does not apply to customers who must check in at the airport ticket counter.