- I had an excellent experience at the Emirate Airlines Edinburgh Office. The staff were incredibly professional, courteous, and well-informed. They assisted me with modifying my flight itinerary, clearly explaining all available options, associated costs, and travel policies. The office was easy to locate and very well-organized, making the entire process smooth and stress-free. I was particularly impressed by their prompt service and attention to detail—every question I had was answered thoroughly and with genuine care. Whether you're booking a new trip, handling changes, or just seeking travel advice, the team is always ready to help. It's reassuring to have such efficient and friendly in-person support right in Edinburgh. Emirates truly delivers outstanding customer service, and the Edinburgh Office reflects that commitment perfectly.