- The staff at the Frontier Airlines New York Office is amiable and offers effective service. The office is easily accessible, pleasantly located, and provides prompt service for booking, customer inquiries, and travel adjustments. However, the area feels a little claustrophobic and might use some extra comfort. All things considered, the personnel is informed and accommodating, guaranteeing a seamless experience for passengers in need of assistance or information. Although it lacks some elegance, expect a simple and trustworthy visit.