Traveling with a large family isn’t easy, but the British Airways Lagos Office made it feel effortless. We were traveling with our three children and my in-laws, and I was worried about coordinating tickets, dietary needs, and in-flight seating. Thankfully, the team at the Lagos office took all the stress away. I first contacted them via phone, and the representative was extremely helpful. She took her time to answer my questions and even followed up with email confirmations so I wouldn't miss any important details. We visited the office later to finalize everything, and the warmth and professionalism of the staff stood out. They arranged for early boarding, grouped our family together in seats, and made sure our elderly parents were comfortable. The flight itself was smooth, and I could tell the cabin crew had been briefed in advance. Thanks to British Airways, our trip started and ended on a positive note. I’m especially grateful for how they treated us with kindness and respect. It’s these small but meaningful touches that make British Airways our preferred airline going forward.