- The Emirates Airlines office is situated in Acacia Park on Thabo Mbeki Road in Lusaka, Zambia. This Emirates Airlines Lusaka Office offers passengers a range of services, such as online and in-airport check-in choices, flight ticket bookings, cancellations, and rescheduling. Travelers can also get information about in-flight amenities, baggage allowance, pet travel, and visa-related issues. The office is open twenty-four hours a day, seven days a week, so passengers can get help whenever they need it. With helpful professionals on hand to answer any questions, the Emirates office in Lusaka makes travel more convenient.