The 9 Air Head Office, situated at No. 1501, Fanghua Highway, Renhe Town, Baiyun District, Guangzhou, Guangdong, PRC, functions as the primary hub for delivering comprehensive travel and customer support. Operating 24/7, the office assists passengers with flight bookings, rescheduling, cancellations, and detailed fare explanations. Customers can rely on expert guidance for baggage concerns, including missing bags, oversize allowances, and special handling instructions. Staff members also provide information related to visa requirements, check-in procedures, digital boarding passes, and airport check-in assistance. Travelers can access additional support regarding airport amenities, lounges, luggage services, and onboard WiFi availability. With its commitment to seamless service and efficient communication, the headquarters ensures travelers enjoy a smoother and more informed travel experience from planning to boarding.
