Hey, my mom had a great day at the United Airlines office in Addis Ababa staff was courteous and professional when she arrived to inquire about altering her ticket. They made sure she understood the procedure by giving her a comprehensive rundown of the available options and any associated expenses. Her visit went well and without incident because the office was clearly marked and easy to find. She valued their professionalism as well as the promptness and effectiveness with which her inquiries were addressed. All in all, it was a smooth and delightful experience.

 

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