- The main focus for the airline's operations and strategic planning is the Etihad Airways Corporate Office . Flight operations, customer service, and business growth are among the important facets of the airline's global network that are managed by this office. It is essential for creating long-term plans for expansion, productivity, and creativity. The corporate office also prioritizes managing partnerships, improving the passenger experience, and making sure aviation regulations are followed. Etihad Airways plays a crucial role in preserving the airline's competitive advantage in the international aviation market thanks to its leadership and knowledge.