I was pleased with the welcoming service when I visited the Spirit Airlines New York City Office. I didn't know how to proceed and wanted assistance with a refund. A kind individual assisted me in completing the forms and gave me an explanation of the procedure. He was patient and courteous. I experienced support and respect. The office is not overly packed and is easy to locate. The employees are well-versed in their work. If I need a flight again, I'll go again. I genuinely like their prompt service and attentive customer care.

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