To resolve a ticket change, I went to the British Airways office Toronto last week. My request was promptly and politely handled by the service. Speaking with someone face-to-face instead of waiting on the phone was comforting. The workplace is kept up nicely and is in a handy location. I valued their prompt turnaround and professional demeanor. British Airways has always been a favorite, and the Toronto crew undoubtedly maintains the airline's stellar customer service record.

 

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