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  1. United States (U.S.). We also transport overseas freight through several Atlantic and Gulf Coast ports. We offer
  2. the most extensive intermodal network in the eastern half of the U.S.
  3.  
  4. We make available free of charge through our website, www.norfolksouthern.com, our annual report on Form 10-K,
  5. quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports as soon as
  6. reasonably practicable after such material is electronically filed with or furnished to the U.S. Securities and
  7. Exchange Commission (SEC). In addition, the following documents are available on our website and in print to any
  8. shareholder who requests them:
  9.     • Norfolk Southern Corporation Bylaws
  10.     • Charters of the Committees of the Board of Directors
  11.     • Corporate Governance Guidelines
  12.     • Categorical Independence Standards
  13.     • The Thoroughbred Code of Ethics
  14.     • Code of Ethical Conduct for Senior Financial Officers
  15.  
  16.  
  17.  
  18.  
  19.                                                          K3
  20. RAILROAD OPERATIONS – At December 31, 2023, we operated approximately 19,100 route miles in 22 states
  21. and the District of Columbia.
  22.  
  23. Our system reaches many manufacturing plants, electric generating facilities, mines, distribution centers, transload
  24. facilities, and other businesses located in our service area.
  25.  
  26.  
  27.  
  28.  
  29. Corridors with heaviest freight volume:
  30.        • New York City area to Chicago (via Allentown and Pittsburgh)
  31.        • Chicago to Macon (via Cincinnati, Chattanooga, and Atlanta)
  32.        • Central Ohio to Norfolk (via Columbus and Roanoke)
  33.        • Cleveland to Kansas City
  34.        • Birmingham to Meridian
  35.        • Memphis to Chattanooga
  36.  
  37.  
  38.  
  39.  
  40.                                                          K4
  41. The miles operated, which include major leased lines between Cincinnati and Chattanooga, and an exclusive
  42. operating agreement for trackage rights over property owned by North Carolina Railroad Company, were as
  43. follows:
  44.  
  45.                                                                   Mileage Operated at December 31, 2023
  46.                                                                      Second      Passing
  47.                                                                        and       Track,
  48.                                                                       Other    Crossovers Way and
  49.                                                        Route          Main         and        Yard
  50.                                                        Miles          Track     Turnouts Switching               Total
  51.  
  52. Owned                                                    14,312          2,676          1,953           8,142     27,083
  53. Operated under lease, contract or trackage
  54.   rights                                                  4,825          1,889            406            841       7,961
  55.  
  56.    Total                                                 19,137          4,565          2,359           8,983     35,044
  57.  
  58. In 2022, we entered into an asset purchase and sale agreement with the Board of Trustees of the Cincinnati Southern
  59. Railway (CSR) to purchase 337 miles of railway line that extends from Cincinnati, Ohio to Chattanooga, Tennessee
  60. that we currently operate under a lease. The transaction is scheduled to close on March 15, 2024. See further
  61. discussion in Item 7 “Management's Discussion and Analysis of Financial Condition and Results of Operations” and
  62. Item 8 “Notes to Consolidated Financial Statements.”
  63.  
  64. We operate freight service over lines with significant ongoing Amtrak and commuter passenger operations and
  65. conduct freight operations over trackage owned or leased by Amtrak, New Jersey Transit, Southeastern
  66. Pennsylvania Transportation Authority, Metro-North Commuter Railroad Company, and Michigan Department of
  67. Transportation.
  68.  
  69. The following table sets forth certain statistics relating to our operations for the past five years:
  70.  
  71.                                                                           Years ended December 31,
  72.                                                              2023         2022      2021     2020                2019
  73.  
  74. Revenue ton miles (billions)                            176                 179          178          164           194
  75. Revenue per thousand revenue ton miles              $ 69.05             $ 71.35      $ 62.56      $ 59.67       $ 58.21
  76. Revenue ton miles (thousands) per railroad employee   8,719               9,513        9,694        8,191         7,939
  77. Ratio of railway operating expenses to railway
  78.   operating revenues (railway operating ratio)        76.5%               62.3%        60.1%        69.3%        64.7%
  79.  
  80. RAILWAY OPERATING REVENUES – Total railway operating revenues were $12.2 billion in 2023.
  81. Following is an overview of our three commodity groups. See the discussion of merchandise revenues by major
  82. commodity group, intermodal revenues, and coal revenues and tonnage in Item 7 “Management’s Discussion and
  83. Analysis of Financial Condition and Results of Operations.”
  84.  
  85. MERCHANDISE – Our merchandise commodity group is composed of four groupings:
  86.   • Agriculture, forest and consumer products includes soybeans, wheat, corn, fertilizer, livestock and poultry
  87.     feed, food products, food oils, flour, sweeteners, ethanol, lumber and wood products, pulp board and paper
  88.     products, wood fibers, wood pulp, beverages, and canned goods.
  89.   • Chemicals includes sulfur and related chemicals, petroleum products (including crude oil), chlorine and
  90.     bleaching compounds, plastics, rubber, industrial chemicals, chemical wastes, sand, and natural gas liquids.
  91.  
  92.  
  93.  
  94.                                                             K5
  95.     •   Metals and construction includes steel, aluminum products, machinery, scrap metals, cement, aggregates,
  96.         minerals, clay, transportation equipment, and items for the U.S. military.
  97.     •   Automotive includes finished motor vehicles and automotive parts.
  98.  
  99. In 2023, we handled 2.2 million merchandise carloads, which accounted for 61% of our total railway operating
  100. revenues.
  101.  
  102. INTERMODAL – Our intermodal commodity group consists of shipments moving in domestic and international
  103. containers and trailers. These shipments are handled on behalf of intermodal marketing companies, international
  104. steamship lines, premium customers and asset-owning companies. In 2023, we handled 3.8 million intermodal
  105. units, which accounted for 25% of our total railway operating revenues.
  106.  
  107. COAL – Coal revenues accounted for 14% of our total railway operating revenues in 2023. We handled 76 million
  108. tons, or 0.7 million carloads, most of which originated on our lines from major eastern coal basins, with the balance
  109. from major western coal basins received via the Memphis and Chicago gateways. Our coal franchise supports the
  110. electric generation market, directly serving approximately 30 coal-fired power plants, as well as the export,
  111. domestic metallurgical and industrial markets, primarily through direct rail and river, lake, and coastal facilities,
  112. including various terminals on the Ohio River, at Lamberts Point in Norfolk, Virginia, at the Port of Baltimore, and
  113. on Lake Erie.
  114.  
  115. FREIGHT RATES – Our predominant pricing mechanisms, private contracts and exempt price quotes, are not
  116. subject to regulation. In general, market forces are the primary determinant of rail service prices.
  117.  
  118. RAILWAY PROPERTY
  119.  
  120. Our railroad infrastructure makes us capital intensive with net properties of approximately $33 billion on a historical
  121. cost basis.
  122.  
  123. Property Additions – Property additions for the past five years were as follows:
  124.  
  125.                                                             2023       2022         2021         2020         2019
  126.                                                                                ($ in millions)
  127.  
  128. Road and other property                                 $    1,547 $     1,345 $      1,041 $      1,046 $     1,371
  129. Equipment                                                      802         603          429          448         648
  130.  
  131.    Total                                                $    2,349 $     1,948 $      1,470 $      1,494 $     2,019
  132.  
  133. Our capital spending and replacement programs are and have been designed to support our ability to provide safe,
  134. efficient, and reliable rail transportation services.
  135.  
  136.  
  137.  
  138.  
  139.                                                             K6
  140. Equipment – Our equipment includes owned and leased locomotives and railcars; maintenance of way equipment
  141. and machinery; other equipment and tools used in our shops, offices and facilities; and vehicles and other equipment
  142. used for maintenance, transportation, and other activities. Our equipment includes both owned equipment acquired
  143. by us, and equipment held under lease arrangements. At December 31, 2023, we owned or leased the following
  144. revenue generating equipment:
  145.                                                                                                      Capacity of
  146.                                                          Owned          Leased          Total        Equipment
  147.  Locomotives:                                                                                        (Horsepower)
  148.   Multiple purpose                                            3,162            30           3,192      12,471,795
  149.   Auxiliary units                                               140            —              140              —
  150.   Switching                                                       4            —                4           4,400
  151.  
  152.    Total locomotives                                          3,306            30           3,336      12,476,195
  153.  
  154.  Freight cars:                                                                                            (Tons)
  155.   Gondola                                                    18,011         3,741         21,752           2,443,624
  156.   Hopper                                                      7,672            —           7,672             876,433
  157.   Covered hopper                                              5,384            —           5,384             598,451
  158.   Box                                                         2,189           610          2,799             257,694
  159.   Flat                                                        1,213           676          1,889             135,106
  160.   Other                                                       1,086            —           1,086              46,815
  161.  
  162.    Total freight cars                                        35,555         5,027         40,582          4,358,123
  163.  
  164.  Intermodal equipment:
  165.   Chassis                                                    38,397         1,063         39,460
  166.   Containers                                                 17,662            —          17,662
  167.   Roadrailers                                                 1,110            —           1,110
  168.  
  169.    Total intermodal equipment                                57,169         1,063         58,232
  170.  
  171. The following table indicates the number and year built for locomotives and freight cars owned at December 31,
  172. 2023:
  173.                                                                             2014-     2009- 2008 &
  174.                            2023      2022     2021       2020     2019      2018       2013    Before    Total
  175.  Locomotives:
  176.  No. of units                   —        —         1          10      36       225        242     2,792     3,306
  177.  % of fleet                  —%       —%       —%          —%        1%        7%         7%       85%     100%
  178.  
  179.  Freight cars:
  180.  No. of units               1,043       236      —         —          198    4,195     6,401     23,482      35,555
  181.  % of fleet                   3%        1%      —%        —%          —%      12%       18%        66%        100%
  182.  
  183.  
  184.  
  185.  
  186.                                                         K7
  187. The following table shows the average age of our owned locomotive and freight car fleets at December 31, 2023
  188. and information regarding 2023 retirements:
  189.                                                                                 Locomotives         Freight Cars
  190.  Average age – in service                                                           28.5 years           25.4 years
  191.  Retirements                                                                           2 units         1,744 units
  192.  Average age – retired                                                              23.0 years           40.8 years
  193.  
  194. Track Maintenance – Of the 35,000 total miles of track on which we operate, we are responsible for maintaining
  195. 28,400 miles, with the remainder being operated under trackage rights from other parties responsible for
  196. maintenance.
  197.  
  198. Over 85% of the main line trackage (including first, second, third, and branch main tracks, all excluding rail
  199. operated pursuant to trackage rights) has rail ranging from 131 to 155 pounds per yard with the standard installation
  200. currently at 136 pounds per yard. Approximately 39% of our lines, excluding rail operated pursuant to trackage
  201. rights, carried 20 million or more gross tons per track mile during 2023.
  202.  

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