- The Southwest Airlines New York Office excellent customer service and speed made the journey truly remarkable. From the moment I walked in, the staff was friendly, knowledgeable, and prepared to assist me with any of my travel needs. My reservation was handled quickly, and they patiently answered all of my questions. The office's order, kindness, and cleanliness made my visit stress-free. We greatly valued their drive to go above and above and dedication to client satisfaction. For general inquiries, baggage help, or flight changes, this office is the best place to visit.