Any airline may make flight changes difficult, but Allegiant's Denver headquarters made the process shockingly simple.  I anticipated a lengthy procedure with numerous fees when I had to shift my flight early by one day because of a business issue.  Rather, the person I dealt with was incredibly accommodating and resolved the matter in a matter of minutes.  She helped me choose a new time, explained the difference in price, and printed my revised itinerary there.  No lengthy waits, no menus on the phone, and no being handed from one person to another.  This is precisely why I value having a physical office close by—there are instances when you simply need assistance from actual people.  I arrived feeling anxious and departed feeling cared for.

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