Travelers can reach out anytime for help with cancellations, rescheduling, fare inquiries, or travel documentation guidance. Practical assistance includes advising on visa requirements, lounge access, baggage allowances, and missing luggage . The Manama team also addresses queries about in-flight meals, Wi‑Fi, entertainment offerings, and Executive Club membership management . Beyond ticketing support, the Manama office helps accommodate passengers traveling with unaccompanied minors, pets, or sports equipment. They assist in service requests—from meeting and greeting to concierge coordination—ensuring travelers' needs are addressed well before arriving at the airport. The office facilitates both passenger and cargo inquiries, offering support with check-in options (including kiosk and counter processes), Airport and lounge services, and refunds or receipts . Staff can guide you to authorized British Airways baggage desks at Bahrain International Airport for special handling or excess luggage support.