- Hello! I just wanted to tell you about the wonderful encounter my family and I had with the Turkish Airlines Houston office The personnel immediately put us at ease and made us feel welcome. When we needed assistance with some flight modifications, they took care of everything politely and promptly, ensuring that our children's seats were arranged and that all of our inquiries were addressed. It seemed as though they truly cared about our comfort and satisfaction, which went beyond simple customer service. I sincerely appreciate their warmth and support!