- I had an amazing experience when I recently went to the Qatar Airways Edinburgh Office. My questions were answered by the staff with professionalism, courtesy, and efficiency. They made the procedure easy and hassle-free by giving me clear and comprehensive information about my flight, ticket modifications, and luggage policies. The office featured a pleasant waiting space and was tidy and well-organized. The staff provided timely, individualized service while remaining patient and attentive despite their busy schedule. Throughout my visit, I could see how committed they were to providing exceptional customer service. All in all, I was quite happy and would suggest the Edinburgh office of Qatar Airways for any travel need.