- I was pleased by the effectiveness and level of customer service when I recently used the Sun Country Airlines CLT Terminal. My arrival was hassle-free thanks to the self-service kiosks and kind staff who expedited the check-in procedure. The facilities offered by the terminal, such as a variety of meal options and cozy seating areas, enhanced the overall satisfying experience. I valued the timely baggage assistance and the useful advice I received at the information desk. Additionally, traveling was stress-free due to the terminal's structure and cleanliness. All things considered, Sun Country Airlines at CLT has raised the bar for customer service perfection, and I'm excited to use their services again in the future. To guarantee passenger enjoyment, every element of the trip was carefully planned.