To guarantee a faultless journey, the Oman Air Beirut Office at a variety of customer services. The office, which is situated in the departure terminal, provides customer service, luggage services, real-time flight information, help with ticket sales, and check-in processes. Travel questions, special service requests, and flight modifications may all be handled by the helpful, multilingual staff. From check-in to boarding, the Oman Air staff in Beirut guarantees effective, individualized service for passengers flying for business or pleasure. This demonstrates the airline's dedication to quality, comfort, and excellence.
Customer Support and Special Services
One of the core strengths of the Oman Air Beirut Office is its exceptional customer service. Staffed with multilingual agents fluent in Arabic, English, and French, the team is committed to delivering personalized and culturally sensitive support to passengers from diverse backgrounds.
Customer support services include:
Handling complaints and feedback
Loyalty program assistance (Sindbad)
Special meal requests (vegetarian, diabetic, gluten-free, etc.)
Unaccompanied minor assistance
Medical or wheelchair requests
VIP lounge access inquiries and directions
Passengers flying in Business Class and Sindbad Gold members are offered access to partner lounges at the airport, and the Beirut office ensures these benefits are applied correctly and smoothly.
In times of disruption, such as flight cancellations or geopolitical tensions, the Oman Air Beirut Office is authorized to manage passenger welfare, including:
Arranging hotel accommodations if needed
Issuing meal vouchers or transport assistance
Facilitating emergency communication
This proactive support ensures passengers feel secure and valued, even under stressful travel conditions.
Business and Group Travel Services
Oman Air is a preferred carrier for many diplomatic, corporate, and institutional travelers in Lebanon. The Beirut office caters to:
Group travel bookings for delegations or tours
Business travel account management
Customized fare deals for institutions
Meeting and event travel coordination
The dedicated team ensures corporate travelers receive timely, reliable service and that their itineraries are optimized for both comfort and efficiency.
Promoting Oman as a Destination
As part of its broader mission, the Oman Air Beirut office also serves to promote tourism and business links between Lebanon and Oman. Staff often provide information on:
Attractions in Muscat and beyond
Oman Air holiday packages
Visa-on-arrival or eVisa procedures
Local experiences and tour partners
This makes the Beirut office not just a travel hub, but also a window into the Sultanate’s rich culture and hospitality.
Safety and Compliance
In line with both Lebanese aviation standards and Oman Air’s internal protocols, the Beirut office ensures compliance with:
Health and safety measures
International travel documentation requirements
COVID-19 regulations and updates
IATA regulations for baggage and cargo
All staff undergo regular training to stay updated on changing regulations, ensuring smooth and secure travel for all passengers.
Conclusion
The Oman Air office in Beirut at Hariri International Airport is far more than a functional outpost. It is a comprehensive service center dedicated to ensuring every Oman Air passenger enjoys a world-class travel experience from the moment they step into the airport. With its professional staff, wide range of services, and unwavering commitment to passenger satisfaction, the Beirut office reflects the airline’s core values of hospitality, reliability, and excellence.
Whether you need help with a last-minute booking, a baggage issue, or simply want to explore your travel options to Muscat and beyond, the Oman Air team at BEY is ready to serve you with a smile — turning the stress of air travel into a journey worth remembering.
IFO : https://officeslocation.com/oman-air/oman-air-beirut-office/
