JetBlue Airways AMS Terminal operates at Amsterdam Schiphol Airport (AMS) under both U.S. and EU regulations. Passengers are protected by EU Regulation 261/2004, which covers compensation for delays, cancellations, and denied boarding. Passengers may be entitled to up to €600 in compensation for significant delays or cancellations. Baggage policies comply with Montreal Convention standards for lost or delayed luggage. Travelers must adhere to AMS customs and immigration requirements, including passport control for non-Schengen arrivals. In case of issues, passengers can file complaints with JetBlue customer service or relevant authorities, such as the European Consumer Centre or U.S. Department of Transportation.

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