- To guarantee a seamless travel experience for travellers in Vienna and the surrounding areas, Singapore Airlines Vienna Office provides a range of services. The office, which is conveniently located, helps with tickets, seat reservations, and flight bookings. It helps in handling adjustments, cancellations, and special requests like questions about baggage. The committed staff at the Vienna office guarantees individualised and effective service whether you're organising a vacation or need help with an existing reservation. With a focus on customer satisfaction, Singapore Airlines strives to make the travel experience as seamless and enjoyable as possible for all passengers flying with the airline.