For passengers who require extra support during air travel, the Virgin Atlantic Special Assistance service offers a wide range of accommodations to ensure a safe, smooth, and respectful journey. Virgin Atlantic is committed to making air travel accessible for all, including individuals with physical disabilities, hidden conditions, temporary injuries, or age-related mobility concerns. Travelers can request wheelchair services, mobility aid handling, help during boarding and disembarkation, and assistance throughout the airport. Those with visual or hearing impairments, medical needs, or service animals are also fully supported. Virgin Atlantic encourages passengers to notify the airline at least 48 hours in advance so tailored arrangements can be made without delay. The airline’s special assistance team collaborates with airport services to provide accessible check-in desks, priority boarding, and specially trained staff who offer compassionate care. Seating accommodations, onboard assistance, and guidance with medical equipment or prescription storage are all part of the available services. Additionally, the program supports travelers through security procedures and helps coordinate connecting flights. The airline also offers useful information and travel tips on its website to help passengers prepare for their journey. Virgin Atlantic’s thoughtful approach ensures dignity and convenience for every traveler, regardless of their specific needs. From the time of booking to arrival at the destination, passengers using special assistance services receive attentive, personalized support that enhances their travel experience. The airline’s commitment to accessibility and inclusivity is reflected in its well-established procedures and highly trained staff. Whether you're traveling short-haul or long-haul, the team is ready to provide the help you need for a stress-free and comfortable trip.
