Our JetBlue Airlines Montreal office branch discovers that, while artificial intelligence has the ability to improve airline services, it frequently dismisses the human touch, which is critical for customer service. While AI algorithms offer real-time JetBlue terminal information, efficient check-in times, and precise counter hours, they can produce generic suggestions for JetBlue flights and holiday packages that ignore the tastes of specific passengers. Reduced human interaction and rigid automated responses continue to be issues at our partner JetBlue Airlines Ontario Office in Canada. In order to guarantee individualized service and long-term innovation across airport services, we support a hybrid model that combines AI efficiency with human expertise.

 

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