- I had a great experience when I recently went to the Royal Jordanian Airlines Colombo Office. Excellent customer service was provided by a very attentive and polite team. They were very clear about flight alternatives and special deals, and they made the booking procedure easy. I felt well-cared for during my visit, and the workplace had a kind vibe. For anyone searching for effective service and a seamless travel experience, I heartily suggest Royal Jordanian Airlines. An airline that is genuinely trustworthy and professional!