The employees at the Qantas Airways Auckland Office are among the most polite I've ever met. I required extra assistance because I was traveling with my elderly parents. To make sure we received all the assistance we needed, the staff went above and beyond. Everything was managed really effectively, including wheelchair arrangements and check-in guidance. They even printed our itinerary for the trip. I genuinely respect their expertise and level of service. Knowing that Qantas looks after its customers well before they even get on the plane is reassuring.

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