- Hello! We were happy when we first landed at the Southwest Airlines IAH Terminal to find the check-in very efficient. We employed the self-service terminals, which were not difficult to operate, and got our boarding passes in no time. There were many Southwest Airlines attendants ready to help for those in need, who were all kind and eager to assist. It was wonderful to experience such fine customer service, particularly in terms of travel arrangements. The easy check-in procedure was a good omen for the remainder of our journey and ensured that our travel was hassle-free!
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