- The well-managed and welcoming atmosphere at the United Airlines Houston Office benefits both passengers and staff. It acts as a crucial hub for regional flight operations and customer support requirements. The office staff is well-trained, responsive, and committed to effectively answering questions. The service provided here is excellent, regardless of whether you're organizing a group trip or want last-minute itinerary adjustments. In addition, the office participates in internal training and community projects, demonstrating United's dedication to excellence outside of the sky. All things considered, the Houston office embodies the airline's basic principles of dependability, excellence in service, and customer service.