Additionally,  Air Excel Cancellation Policy provides passengers with the option to change their flight rather than cancelling it entirely. Air Excel provides several options for ticket cancellation, each with different terms, fees, and procedures. For passengers who wish to cancel their flight, the first step is to understand the type of ticket they have purchased. Air Excel offers both refundable and non-refundable tickets, with varying conditions attached. Refundable tickets, as the name suggests, allow passengers to cancel their flights and receive a refund, though this may still be subject to a cancellation fee. Non-refundable tickets, on the other hand, generally do not provide a refund if cancelled, but some flexibility may still be available in the form of a credit towards future travel with the airline. This credit, often referred to as a "travel voucher," may be used for future bookings within a specific time frame, depending on the airline’s terms. Typically, the closer a passenger is to the flight’s departure, the less likely they are to receive a full refund, with many airlines, including Air Excel, imposing steep cancellation fees as the departure date nears. For example, cancellations made within 24 to 48 hours of the scheduled flight may result in a charge of up to 50% of the ticket cost. In some cases, passengers may forfeit the entire amount paid for a non-refundable ticket if they fail to cancel the booking in time. This flexibility may allow travelers to adjust their travel dates or destination, albeit with the payment of a change fee and any difference in fare. This can be a good option for those who still wish to fly but need to adjust their plans.Passengers with valid reasons for cancellation, such as medical emergencies or death, may be able  to seek an exception to the standard policy. In such cases, it’s recommended that they contact Air Excel’s customer service directly and provide any necessary documentation, such as a medical certificate or death certificate. While exceptions are not guaranteed, many airlines, including Air Excel, are understanding of extenuating circumstances and may offer more favorable terms under such situations.
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