After returning from our trip, I dropped by the Cathay Pacific Algiers Office to express our gratitude. To my surprise, the same agent who had helped us from the start welcomed me with genuine interest in how our journey went. She patiently listened as I shared how much my family had enjoyed the flight, the layover at Hong Kong International Airport, and the comfort of Cathay Pacific’s services. What made the experience even more memorable was what she did next. Not only did she thank us for choosing Cathay Pacific, but she also offered to help us enroll in Asia Miles, their frequent flyer program. She explained how we could consolidate miles as a family and use them for future upgrades or even hotel stays. She made the process simple and even helped me register each family member, including the kids. She also asked for feedback to pass on to the airline, showing that Cathay Pacific truly values customer insight. Before I left, she handed me a small token, a Cathay Pacific luggage tag for each family member, which now proudly adorns our suitcases. This thoughtful, post-trip engagement was the final confirmation that Cathay Pacific isn’t just about great flights, it’s about building lasting relationships. The Algiers Office turned what could’ve been a routine transaction into a journey of trust and loyalty. We’ll be flying Cathay again, without question.
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