It was enjoyable to take my family to the Lufthansa Airlines Chicago office. We had a pleasant visit because of the friendly and competent staff at the office. They made it easy for us to make changes to a few aspects of our flight. There was never a sense of urgency, and the office seemed cozy. They seemed to sincerely care about making sure we had a wonderful time, and I valued how responsive they were to our requirements. When I go on my future trip, I will absolutely take Lufthansa into consideration!

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