Is Southwest Airlines Good? Absolutely—especially if you’re looking for a budget-friendly and reliable way to travel. Southwest Airlines has earned a solid reputation for putting customers first, offering a travel experience that blends affordability with convenience.
One of the most appreciated features of Southwest is its “Bags Fly Free” policy, allowing every passenger to check two bags at no extra cost. In an era where most airlines charge steep fees for luggage, this makes a significant difference. On top of that, Southwest doesn’t charge any fees for changing or canceling a flight—you simply pay the fare difference, if any.
The airline uses an open seating policy, meaning you pick your seat once on board. While this is different from assigned seating, it’s a quick and efficient system. The staff is known for being friendly and upbeat, often adding humor to announcements that brighten the journey.
Passengers also enjoy free snacks, drinks, and in-flight entertainment streamed directly to their own devices. For frequent flyers, the Rapid Rewards program offers valuable perks, including the coveted Companion Pass.
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