In order to upgrade to business class, I went to the Lufthansa Airlines Budapest Office. I was greeted with a smile by the personnel, who also gave me all the possibilities. They provided clear explanations of the advantages of business class. I even received a printed seat map from them. The procedure of upgrading was quick and easy. I appreciated the team's professionalism and friendliness. The atmosphere at the office was serene and comfortable. I departed with joy and excitement for my next flight.

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