I had a great experience at the British Airways Sao Paulo Office. The team was courteous, knowledgeable, and quick to assist with my travel needs. I needed help with a last-minute change to my itinerary, and they handled it efficiently without any hassle. They also guided me through baggage policies and answered all my questions with patience. The overall service felt very professional yet personal, which made the process smooth and reassuring. It's comforting to know there’s a reliable support team on the ground. This experience definitely reinforced my trust in flying with British Airways again.

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