Planning an international trip with children can often be overwhelming, but the British Airways Skopje Office made it incredibly easy and enjoyable for our entire family. We visited the office a few weeks before our scheduled flight to London, and the experience we had was exceptional from the start. The staff were friendly, attentive, and genuinely cared about making our trip stress-free. They took the time to understand our family’s needs, especially as we were traveling with a toddler and elderly parents. They ensured we had adjacent seats, helped us request special meals, and even provided us with helpful tips about airport procedures and what to expect during our layover at Heathrow. We felt incredibly reassured knowing that our booking was handled with such professionalism. When the travel day arrived, everything went according to plan, no last-minute surprises or confusion. The airline crew already had our information, and the level of service on board reflected the care we received from the Skopje office.

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