- Planning a family vacation can feel like a full-time job but the Delta Airlines Boston Office in Massachusetts made it feel effortless. We were headed to Florida for a long-awaited beach getaway, and I stopped by the office to finalize our travel details. The experience blew me away. The staff was friendly and knowledgeable, helping me understand the best days to fly with lower fares and less airport congestion. They even ensured our family of five had seats together and walked me through the baggage options so we wouldn’t face any surprises on travel day. What stood out the most was how much they cared about the little things. They added a note to our booking for my son’s peanut allergy and helped us request child meals. They also gave great suggestions for what to pack and when to arrive at the airport. Thanks to their help, everything on the day of the flight went perfectly. Check-in was smooth, boarding was calm, and the crew onboard already knew about our special requests. The Delta Airlines Boston Office really set the tone for a relaxed, enjoyable vacation. They made us feel like more than just passengers—we felt like valued guests. Highly recommend it!